About
A leading US-based healthcare organization specializing in advanced regenerative medicine and clinical wellness solutions. The client operates both on-prem and cloud-based systems to support global operations and ensure regulatory compliance.
The Challenges
The healthcare provider required a secure, compliant, and consistently managed hybrid IT ecosystem spanning both on-premises and multi-cloud environments (AWS & Azure). Key challenges included:
HIPAA and FDA
Ensuring HIPAA and FDA compliance across systems and data flows.
Disaster Recovery
Establishing a robust backup and disaster recovery (DR) mechanism.
Business continuity
Maintaining business continuity and high system uptime.
Monitoring
Implementing standardized IT governance, proactive monitoring, and patching.
IAM and Security
Strengthening security posture and identity management in a distributed environment.
Why Infosprint Technologies?
The client chose Infosprint for its proven hybrid infrastructure expertise, multi-cloud specialization, and deep understanding of regulated healthcare environments.
Infosprint’s differentiators included:
- Certified Experts: AWS, Azure, and BSA-certified professionals with healthcare compliance experience.
- Hybrid Delivery Model: Seamless integration between on-prem and cloud maintenance teams.
- Security-First Approach: End-to-end governance under a unified cybersecurity framework.
- Compliance Intelligence: Built-in alignment with HIPAA, FDA, and global data protection standards.
- Operational Excellence: AMC-driven proactive support that ensures predictable uptime, cost optimization, and long-term reliability.
The Infosprint Solutions
Our experts deployed a comprehensive AMC model across the client’s hybrid infrastructure, integrating:
On-Prem Data Centre Maintenance
Delivered via an offshore shared Resource Model & 24/7 proactive monitoring, patching, & performance optimization.
Cloud Infrastructure AMC (AWS & AMC Azure)
Ongoing maintenance, performance tuning, and patching
Governance, Compliance & Risk Management
Regular audits and alignment with HPAA & FDI standards.
Data Backup & Disaster Recovery
Automated backup schedules with tested recovery procedures.
Centralized IT Security & Continuous Monitoring
Managed by Infosprint’s cybersecurity team.
Active Directory on AWS
Identity management and secure access control.
SOP Updates & Business Continuity
Continuous refinement of operational processes to ensure readiness.
Audit assistance
Support for FDI and HIPAA compliance audits.
The Results
99.9%
System Reliability & avg Uptime
24/7
Enhanced Security Posture
30%
Optimized IT Operations and Governance