About
A global Healthcare and Patient Management organization serving over 1 million patients across multiple regions. The company provides digital health services, including patient record management, telemedicine, and real-time analytics, all powered by AWS. Their workloads include:
- Patient Portal: EC2, ALB, and RDS PostgreSQL
- Digital Health Record Storage: S3 and DynamoDB
- Telemedicine Platform: Lambda and API Gateway
- Analytics & Compliance Reporting: Glue, Athena, and QuickSight
The Challenges
Reliability
- Frequent downtime impacted patient record systems
- No disaster recovery or failover plan
- Inconsistent backup strategy
Performance Efficiency
- Applications couldn’t scale with patient demand
- Inefficient database queries slowed responses
- No monitoring for bottlenecks
The Infosprint’s Approach
Reliability Enhancements
- Implemented multi-AZ deployments for critical workloads
- Automated daily backups using Amazon RDS snapshots
- Configured Route 53 health checks for automatic failover
Performance Efficiency Improvements
- Deployed Amazon Aurora for faster query performance
- Leveraged Amazon CloudFront for global content delivery to staff and patients
- Enabled Auto Scaling Groups to manage unpredictable healthcare workloads
Results
40%
Less Patient System Downtime
35%
Faster Response Times
45%
Improved Staff Productivity.